CITIINFO GUIDE

Verification Requests

Submit business verification details and follow the review status.

2 min read Step-by-step guide

Prepare your evidence

Use accurate business details and evidence that demonstrates your relationship to the business. Submit documents through the request form rather than adding private documents to the public listing.

Step by step

  1. Open the business page and its verification or claim action, or open Verification Requests.
  2. Choose the relevant business and complete the requested details.
  3. Provide the supporting evidence requested in the form.
  4. Submit the request and return to Verification Requests to check the status or any requested changes.

Approval and visibility

Verification requires review. Submitting a request does not immediately grant a badge or ownership; check the decision and follow any instructions supplied.

Need a hand with this?

Contact our support team with the business or campaign details and what you need help with.