CITIINFO GUIDE

Business Claims

Learn how to claim your business, submit ownership evidence and track approval in My Business Claims.

2 min read Step-by-step guide

Avoid duplicate profiles

Claim an existing profile when it belongs to your business. Creating another listing can make it harder for customers to identify the right business.

Step by step

  1. Search for the existing business and confirm its name and location.
  2. Use the claim action and sign in if prompted.
  3. Complete the claim details and provide the requested evidence.
  4. Open My Business Claims to view the request and respond to any required updates.

Once reviewed

Check the request outcome in your account. If ownership is approved, use the listing management tools made available to you to review and update the business details.

Need a hand with this?

Contact our support team with the business or campaign details and what you need help with.