Leads
Review category enquiries and respond to potential customers.
2 min read Step-by-step guide
Leads and direct messages
Messages are direct business enquiries. Leads can come from the service-finder flow and are sent to relevant businesses based on the enquiry.
Step by step
- Open Leads and look for new enquiry indicators.
- Open a lead to review the requested service and location.
- Check whether your business can meet the customer's needs.
- Use the conversation reply form to explain your availability and the next step.
Good follow-up
Respond promptly with specific information. Receiving a lead does not guarantee a booking, so confirm scope, timing and terms with the customer.
Need a hand with this?
Contact our support team with the business or campaign details and what you need help with.